You can search any user by any of these parameters:
You can filter your users by any of these parameters:
Company, Application, Group (available for Company admins only)
User has enriched tracks WITHIN last 14 days
User has enriched tracks OVER last 14 days, but has excluded tracks WITHIN last 14 days, which means that Telematics SDK is active.
User has enriched tracks OVER last 14 days and has excluded tracks OVER last 14 days, which usually means that the app was removed or any issues occurred.
No Data (gray)
User has no enriched tracks and no excluded tracks, which means one of these:
- user was created manually or through API, but app was not installed
- user has installed the application, but SDK hasn't been activated. Usually because of the required permissions haven't granted correctly
User has NOenriched tracks and has excluded tracks, which means one of these:
- the SDK in the app was installed incorrectly
- the mobile device doesn't send correct data usually beacuse the mobile device is defected