Permissions
A list of all users with their provided permissions
This page helps to indicate if correct app permissions were set up and if it is a good internet connection, so the tracking works correctly.
Here you can find detailed guides for each OS, including troubleshooting.
Field | Description |
Status Date | When we received the latest info from device. |
Status | OK/ISSUE - this status is a result based on all fields below. |
OS | iOS/Android |
GPS Permission | App access to Location services |
Low Precise Location (iOS) | App access to precise Location services. Tracking will not work correctly if Low Precise Location mode is turned on. |
Motion Permission | App access to accelerometer. Android: Motion permission iOS: Motion & Fitness permission |
Wi-Fi | Phone Access to Wi-Fi receiver |
GPS | Phone Access to GPS receiver |
Mobile Data | Phone Access to GPRS/LTE |
Low Power Mode | Shows if battery optimisation is turned on. Tracking will not work correctly when this mode is turned on. |
JailBrake (iOS) | Shows if the iOS device is hacked. We do not support such devices. |
Device Has Been Rooted | Shows if the Android device is hacked. We do not support such devices. |
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