# Permissions

![Permissions](/files/-MT7Ya0FrkYDNOUdm72u)

{% hint style="warning" %}
This page helps to indicate if correct app permissions were set up and if it is a good internet connection, so the tracking works correctly.
{% endhint %}

[Here](/apps/applications-or-telematics-settings-guides.md) you can find detailed guides for each OS, including troubleshooting.

| **Field**                      | Description                                                                                                          |
| ------------------------------ | -------------------------------------------------------------------------------------------------------------------- |
| **Status Date**                | When we received the latest info from device.                                                                        |
| **Status**                     | OK/ISSUE - this status is a result based on all fields below.                                                        |
| **OS**                         | iOS/Android                                                                                                          |
| **GPS Permission**             | App access to Location services                                                                                      |
| **Low Precise Location (iOS)** | App access to precise Location services. Tracking will not work correctly if Low Precise Location mode is turned on. |
| **Motion Permission**          | <p>App access to accelerometer.</p><p>Android: Motion permission</p><p>iOS: Motion & Fitness permission</p>          |
| **Wi-Fi**                      | Phone Access to Wi-Fi receiver                                                                                       |
| **GPS**                        | Phone Access to GPS receiver                                                                                         |
| **Mobile Data**                | Phone Access to GPRS/LTE                                                                                             |
| **Low Power Mode**             | Shows if battery optimisation is turned on. Tracking will not work correctly when this mode is turned on.            |
| **JailBrake (iOS)**            | Shows if the iOS device is hacked. We do not support such devices.                                                   |
| **Device Has Been Rooted**     | Shows if the Android device is hacked. We do not support such devices.                                               |


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.userdatahub.com/sandbox/permissions.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.